PlaymatPlaymat
Support
Playmat is made by one person. If something is broken, or you want to suggest an improvement, write directly.
Contact
playmat@farre.catWrite to this address in English, Catalan or Spanish.
Every message gets an answer, usually within 3 working days.
Reporting a bug
These four things let us reproduce it much faster:
- Your iPhone model and iOS version.
- The Playmat version (in Settings, at the bottom of the screen).
- What you expected to happen, and what happened instead.
- The steps to trigger it again.
FAQ
Does it need an internet connection?
No. The app works fully offline; the timer depends on no server at all.
Do I need an account?
No. There is no sign-up, no login and no profile.
Is it free? Any purchases or ads?
It’s free to download, and the timer, with two players and three designs, stays free for good. There are two optional one-time upgrades, Personalization and Game. No subscriptions and no ads. The price is on the App Store page.
If I switch iPhones, do I lose my purchases?
No. Purchases are tied to your Apple ID: on Playmat’s purchase screen, tap “Restore purchases” and everything comes back.
Does the screen turn off while I play?
Not while a turn is running or the alarm is sounding. If the timer is stopped or paused, the iPhone’s auto-lock takes over again after ten minutes without activity.
What device do I need?
An iPhone running iOS 26 or later.
Do you collect my data?
No personal data and nothing from your games, such as player names. We only receive anonymous technical reports on crashes, performance and which features are used, and you can switch them off in Settings → Privacy. The privacy policy explains it all.
Where do I ask for help or suggest something?
Just write to us. Every message gets an answer.